Vaishnavi Mangal is a PhD researcher at Faculty of Medicine and Health Sciences at NTNU, Alesund. She holds an M.Phil degree in Social Medicine and Community Health and a Masters in Social Work. Her areas of interest are digital health, community health workers, health system research and HIV-AIDS. She is working on the mHEALTH-INNOVATE project as a PhD candidate, looking at the informal use of mobile phones by the healthcare workers in India in their work and practice and how it impacts their work, service delivery and makes health system more accessible and equitable. She has experience of working on field in India, as a researcher, data collector and social worker in Delhi, India. She has been working on the effect of digitization on frontline workers (Anganwadi workers) in India and its implication on the workers as well as wider health system.